- Tickets can be booked up to 3 months in advance
- When tickets are purchased they are valid for the date on the ticket only
- Tickets can be transferred to an alternative date as long as you Contact us at least 48 hours in advance of your booked date at Info@cockfields.co.uk We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so. There will be a £2 per person Admin fee payable on arrival for changed dates.
- Tickets will be emailed to you using the email address provided when booking
- You don’t need to print off your tickets, just bring along the order ID number or your confirmation email on your phone
Refunds and Cancellations
- We can cancel and refund your booking up to 14 days in advance of your arrival. This is subject to a £2 per person admin fee plus any booking fees paid. cancellation fee which will be deducted from your refund.
- If you cancel after the 14 day window, we cannot refund tickets but we will issue a credit for tickets to be used against another visit. This is subject to a £2 per person admin fee.
- Tickets can be transferred to an alternative date provided we have availability this is subject to a £2 per person admin fee.
- Please contact us at firstname.lastname@example.org
- We cannot guarantee we can change the date of your visit but we will make reasonable efforts to.
- Should WE have to cancel an Event due to Covid-19 we will cancel and refund your booking.
- Should you fail to turn up for your visit without telling us in advance we will be unable to transfer your tickets to another date, you can contact us via email at email@example.com
To ensure that your online shopping experience is secure, your credit/debit card details will be encrypted on a secure server to minimise the possibility of someone being able to read them as they are sent over the Internet.
We will not share your details with any other 3rd party company and will solely be used by Cockfields Farm.
We do not store any credit card details nor do we share any information with any third parties