Cockfields Farm - Terms and Conditions (Please read)

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Cockfield’s Farm Park Ltd and yourself.

 

No contract exists between you and Cockfield’s Farm Park Ltd for the sale of any tickets until we have received and accepted your order and received payment in full.

 

Once cleared funds are received, there is a binding contract between us.

 

Prices

The description and price of tickets you order will be shown on Cockfield’s Farm Park website at the time you place your order. 

Prices are in UK Sterling and inclusive of any applicable taxes and booking fees.

Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice.

 

We accept most major credit and debit cards in partnership with our payment gateway.

 

Online Security

To ensure that your online shopping experience is secure, your credit/debit card details will be encrypted on a secure server to minimise the possibility of someone being able to read them as they are sent over the Internet.

 

Please also read our Privacy Policy and Cookies Policy for further information on the protection of your data supplied to us while using or transacting via our website.

 

Refunds and Cancellations

 

Unfortunately, we cannot issue any refunds for cancellations.

 

Tickets are only transferable to an alternative date or time if you contact Cockfield’s Farm directly at info@cockfields.co.uk.

 

If you created a user account at the time of your purchase, you can amend ticket dates on line, by logging into your account.

 

Tickets and order changes are subject to times and availability. Some ticket types do carry an additional administrative charge. We cannot guarantee that we can change the date of your visit, but we will make reasonable efforts to do so.

 

(i)              Tickets purchased online may not be used in conjunction with any other special offer, promotions, or vouchers.

(ii)                 Prices are correct at time of going to press and are subject to change without notification.

(iii)               Online tickets cannot be used in relation to any group booking or birthday party booking.

(iv)               Any discounts or offers online are available for limited quantities and periods only and shall not be available on bookings made in person.

(v)                 Entry is only permissible when the Online Ticket is presented at Cockfield’s Farm, this can be printed or shown on a phone screen.

(vi)               All persons covered by an Online Ticket must enter the attraction at the same time or have a copy of the Online Ticket when entering Cockfield’s Farm.

(vii)             Tickets purchased as Online Tickets are valid for the pre-booked date, however in the current times we are happy to move your bookings to an alternative date (Subject to availability) for you.  Should they be used on dates other than that for which they were purchased, Cockfield’s Farm reserve the right to refuse entry. If the Online Ticket purchase price is higher than the on the day admission charge no refund will be given. On the day prices exclude any current on the day offers/discounts. Book fee’s and other charges will not be refunded.

(viii)           Visitors who are attending as a carer and who have any of the below documentation are entitled to one free carer ticket, the visitor with the disability and any further members of their party will pay full price. You will be asked to show your documentation to a member of our Admissions Team on arrival (on each visit).

You will need one of the following documents:
• Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months).
• Personal Independence Payment letter (dated within the last 12 months).
• Letter from GP or consultant (dated within the last 12 months) confirming the need for a full-time career. This does not need to be a letter of diagnosis.
For visitors who require more than one carer we ask that you bring documentation stating this (as above) for all carers attending.

(ix)               No Online Ticket may be resold.

(x)                 If the Online Ticket is scanned and shows that it has already been redeemed, then entry will be refused.

(xi)               Any queries should be put in writing to the General Manager, at Cockfield’s Farm, Lees Road, Ashton – Under – Lyne, OL6 8AR, or by emailing info@cockfields.co.uk.

(xii)             Children under 16 must be accompanied by an adult. No refunds are available for unused tickets.

 

Limitation of Liability

Cockfield’s Farm total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

 

The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.

 

Cockfields Farm Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.

 

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.